Please note the changes to our Member Reward System effective from 2021 due to Covid-19.
Points are allocated electronically to your membership when you PREBOOK and attend a Ceroc class night. Every time you accrue 20 points you will be rewarded with a FREE NIGHT to redeem at any of our standard classes within the next 60 days! (see Program Conditions below for exclusions)
And you don’t have to be attending every week to earn your free classes. Your accrued points will never be lost for as long as the program is running – they’ll keep rolling over from year to year until you hit your next 20 and then you can claim your next free class.
Please note redemption of free classes was on hold during the pandemic and is now BACK! From Tuesday 1st June 2021 you can start redeeming your free classes again!
To check your points tally and whether you have any free classes available to you, ask any of our friendly door staff or log in to your Ceroc Booking Account and click the ‘Go to myCeroc’ option in the menu.
You may prebook OR Ceroc Up (at applicable venues) to redeem your free class on eligible nights. To prebook and use a free class, please select ‘Other’ as your payment method and please note that the usual cancellation policy applies when booking to use a free class, therefore if you do not show up for your booking, your free class will be forfeited.
Program Conditions 2021
- 1 point is accrued whether using a Class Pass (when available) or paying individually per class.
- Points are only accrued on prebooked classes**.
- No points are accrued where no entry fee is paid or where a booking was made but attendance did not occur.
- A free class will be awarded on accrual of 20 points and it must be redeemed within 60 days*. Expired free classes will not be extended.
- Free classes are not redeemable Dance Parties, MasterClasses, Workshops or Events and are not transferable or exchangeable for cash or any other product/service.
- The usual cancellation policy applies when booking to use a free class, therefore the free class will be forfeited for any no show for bookings.
- When the annual competition is active, the Top Three winners will not accrue points whilst using their prize. In the event of a tie in the annual competition, the prize will be split.
- Management reserves the right to withdraw or amend the program at any time.
*Free classes earned PRIOR to the program changes due to Covid-19 will retain their original validity until 31st December 2021.
**No points were accrued during the Member Rewards Program suspension 15th March 2020 to 14th April 2021. From 15th April to 31st May 2021 points were only accrued on prebooked classes where prebooking was optional.